changes.
| | Marketcetera Support Services provides various tools to help Marketcetera customers as well as community members including Knowledge Base, Community Forums, and Web-based Case Management system. |
| | - [*Support FAQ*|http://www.marketcetera.org/confluence/display/MPIO/Support+FAQ]: Provides answers to frequently asked questions from our users. |
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| | - [*Knowledge Base*|http://www.marketcetera.org/confluence/display/KB/Knowledge+Base]: Provides product tips, how-to documents, and workarounds for known issues. |
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| | - [*Community Forums*|http://www.marketcetera.org/community/]: Share product knowledge and ideas with our community members. Users can post messages to ask questions & issues and to help other community members. |
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| | - [*Bug Tracking System*|http://www.marketcetera.org/jira/secure/Dashboard.jspa]: Report any defects or suggestions about the product. Our engineering team highly appreciates our members' participation\! |
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| | - *{html} |
| | | <a href="http://www.marketcetera.org/supportcases/" title="Support" target="_blank">Web-based Case Management</a> |
| | | <a href="http://www.marketcetera.org/supportcases/" title="Support Web-based Case Management" target="_blank">Web-based Case Management</a> |
| | {html}*: Offers direct access to support staff and manage customer cases on-line. Available to customers with valid support contracts only. Click here to view "[How to use WCMS?|http://www.marketcetera.org/confluence/pages/viewpage.action?pageId=5768861]" document. |
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| | - *Contact Support*: Send an email to [help@marketcetera.com|mailto:help@marketcetera.com?subject=Support questions] for any comments or questions you may have. |
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| | You can also find out more details of [Marketcetera Support Services Offerings|http://www.marketcetera.com/site/services/support] here. |
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Support Services
